Errand services - $20/hour, plus mileage (.45 cents per mile). 

For services that do not require work outside of the Executive Concierge and Errand, Inc. office, such as appointment setting and travel reservations, we continue to bill on an hourly basis with a minimum charge of $10.

For unusual request or out of the ordinary circumstances, please call 205-807-7955 and we will be happy to customize our rates accordingly.

If you would like to use our services on a regular basis, please contact us to design a package customized to your individual needs.

Policies:

• Credit card information is required before a task is started.  They will only be charged after a task has been completed or if an additional purchase is made on the client's behalf, unless another form of payment is offered upon completion.
• We accept credit cards, cash, and checks.  Returned checks will be charge $25.00 processing fee.
• All tasks that require two people will be billed at time and a half.
• Cost of any additional purchase made on the client's behalf is not included in the hourly rate and payment is due upon completion of the task.
• We strive to fulfill all service requests, regardless of notification time, during normal office hours.  If you need a service outside normal office hours, please give us 24 hours notification.
• If we cannot access the home or property, and need to do so to complete the task, the client will be charged the full service amount.
• Cancellations are accepted if made 24 hours in advance.  If the cancellation is made in less than 24 hours the client will be charge a $20.00 cancellation fee.
• To ensure that we provide our clients with superior customer service, we require each of our concierge staff to submit background information, plus proof of insurance, drivers license, and responsible driving record.